The leds on the front of the fiber jack indicate its status. At the time of your installation the phone box will be connected to ac power your network box and your in home phone wiring.
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Google fiber network box flashing blue light. Wait at least 10 seconds. If youre having trouble with your fiber jack you can use our troubleshooter to diagnose the issue based on how the leds look. I chatted with tech support and they tried to restart the fiber jack remotely but the jack never stopped blinking blue. I guess i fried it or something when i first unplugged it to vacuum. Solid blue connected and. Confirm that you want to restart.
I meant to update but i went to my google fiber store with my network box and swapped them out and it worked after that. The network box restarts. Touch restart network box. Solid red starting up. I checked the google fiber tech support page and it indicated that the fiber jack may blink blue for up to 30 minutes if its receiving an upgrade but it said to contact support if it does so for longer than that. Try the voice command ok google if the bottom lights up when you speak to the point or tap the volume controls its working properly.
Posted by 2 years ago. Powercycling generally solves most common issues. To restart your network box. If your point is already set up and the light appears off. Network box blinking blue. Yes it was the network box.
When it is properly connected the led on the front of the google fiber network box lights up solid blue. If the led does not light up solid blue about 2 minutes after being connected to power. Solid purple starting up. Wait 2 3 minutes for the led to turn to solid blue. Unplug its power cord. Plug the power cord back in to the device.
When the phone box is properly connected the led on the. This light is often labeled as online cable sync or signal and usually has a symbol similar to the internet light on a router as mentioned above. Blinking blue making connections. Touch menu then network. The light on the network box may turn red then. When a google fiber device powers up the leds go through the following stages.