Smart plugs wont connect this is a problem of the iot mfr setup software. Make sure the plug is connected to an outlet.
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Ihome smart plug loses connection. This will cause it to reboot. Sometimes smartthings will say it is connected but i cant control them or it will say your plug seems to be disconnected. If you have multiple access points you need to check the aps to see where the plugs are connected. 2 are isp6x firmware 0310 and one is an isp5 firmware 0917. Sometimes they stop working after an hour or so. Go to your device wifi settings and connect to ihome smartplug xxxxx.
Step 1 ensure you have the latest version of the ihome control app from the app store ios version 221 or android version 325. Alternative method for ios. Tap next to search for the device. Scroll down and tap on the ihome smartplug xxxxxx tap next on the top right. Both radios are attached to the same network so it shouldnt matter which frequecy the setup device is attached too. Tap next to search for the device.
Then re open the ihome app and proceed from step above. Step 2 unplug your smartplug from wall power wait a moment and then plug it in again. Open the ihome control app select add device make sure the plug is connected to an outlet. Ever since the big outage from ihome in january this year my ips5 devices have all been acting up in smartthings. However it seems about every day or 2 they lose connection to apples homekit. They dont roam so if the closest ap got powered off or reset the plug can move to a weak connection and wont move back.
Ihome smart plugs keep disconnecting from homekit. Configure it to your preferred wifi network. If you previously connected an ihome smartplug with smartthings and later install another plug smartthings will automatically pull your new device from your ihome account. Select ihome smartplug xxxxxx and tap continue. Select ihome smartplug xxxxxx and tap continue you will see a popup message add accessory to network tap allow to set up device. They are not considering weather the setup device can be on a 5ghz while the iot device only supports 24ghz.
Tap done when the accessory has joined your chosen network. They still function perfectly with homekit and with the ihome app but they appear to lose connection with smartthings. Tap login and grant smartthings permission to access your ihome control devices by tapping authorize. I have 3 ihome smart plugs. Connect additional ihome smartplugs.